Series: Part 4 – Klingon or English?

Perspective and context are all so engrained in the way we communicate, it is hard to see that others are not in the same place as you. I’ve struggled so much with that over the years (and still fail to spot it), and these posts cover some of the ways I try and overcome this problem.
Hopefully some of these posts will resonate with you and help you see the consequences of not adjusting.

A picture showing the English language on one side and Klingon on the other.

  • Part 4.0 – Klingon or English? Bridging Business & Tech

    I’m sure you’ve been in that situation that you talk for just a few moments. You’ve boiled the situation down to a clear focused solution, but… you have pitched the words at the wrong “tech level”. Looking around the room (or Teams screen) you see a set of blank faces… No one has any idea

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  • Part 4.1 – A picture paints a 1000 words

    I want to talk tech, I want to jump into the detail – but most meetings aren’t with techies. To make it worse, the first 5 minutes of any meeting people are suffering from “meeting lag”, they’ve likely come from another meeting and are trying to context switch, thinking things like “why did the boring

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  • Part 4.2 – Elevator pitches

    I had never really appreciated how important it is to boil down each discussion, each decision, each diagram to suit the moment you are in. I hated (and rebelled against) the “elevator pitch” concept for many years – it was ridiculous that you had to compact a brilliant idea down to a sentence. However, reality

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  • Part 4.3 – Buzzword bingo

    I hate buzzwords, although the occasionally game of buzzword bingo never does any harm. I’m a techie / geek so I hate over selling, I want to be clear about what I am doing. And if you start to use buzz words, it’s not long before you start to use “management speak”… 😉. What are

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  • Part 4.4 – How can tech and non-tech work together?

    The programme plan has been around for a long time in business. As software development evolved into the waterfall software development, the programme plan became the interface between the technical and non-technical teams – narrated by the programme / project managers. In the world of agile, which aims to reflect business reality significantly better, programme

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